Website Care
From £32.50/month
- Managed hosting included
- WordPress, plugin and theme updates
- Backups
- Security checks
- Uptime monitoring
- Basic support
- Small maintenance tasks
Agreed ongoing support
Website Care and Maintenance
A website is not finished at launch. Updates, backups and security checks are the difference between a site that lasts and one that quietly falls apart. Based in Dundee, working with businesses across Scotland and the United Kingdom.
From £32.50/month Starting price. Final cost depends on what the project needs.
Who it is for
- Businesses without anyone to keep the site current
- Owners who would rather not log into WordPress
- Anyone whose site has not been updated in a year
- Businesses that need small changes now and then
- Shops where a broken checkout costs money the same day
What it solves
- Plugins two years out of date, which is how most sites get compromised
- No backup, or one nobody has tested restoring
- A form that stopped delivering and nobody noticed
- Small text changes waiting weeks because nobody has time
- A site that is offline with nobody watching
What can be included
Not every project needs everything here. The scope is agreed before work starts, and the quotation reflects what you actually asked for.
Website Care
- Managed hosting included
- WordPress core updates
- Plugin updates
- Theme updates
- Backups
- Security checks
- Uptime monitoring
- Basic support
- Small maintenance tasks
E-commerce Care
- Everything in Website Care
- WooCommerce updates
- Store and checkout checks
- Payment integration checks
- Closer security monitoring
- Technical maintenance
Regular, clearly scoped checks that help keep important cyber and website tasks visible after the first review or project.
Monthly checks can include
- Website availability and encrypted-connection checks
- Contact-form testing and basic website update checks
- Backup status and recovery reminders
- Account-access and multi-factor authentication reminders
- A short report showing what was checked and what needs action
- A quarterly review of changes, priorities and follow-up work
Honest scope: this is not unlimited IT support, twenty-four-hour monitoring or emergency response. The agreed monthly tasks and response expectations are written down before the service starts.
What you get out of it
- Updates applied before they become a security problem
- Backups that exist and are checked
- Someone notices when the site goes down
- Small changes done without a quote each time
- One monthly cost instead of unpredictable call-outs
What you receive
- Updates applied to WordPress, plugins and theme
- Backups running, and checked
- Security checks and uptime monitoring
- Small content changes without a quote each time
- A short monthly note on what was done
- A quarterly look at what needs attention next
What is needed from you
- Administrator access to the site
- Access to hosting, or move it across
- A note of anything fragile or custom that needs care
- Your change requests by email, whenever they come up
Security considered from the start.
Maintenance is largely security work: keeping core, plugins and themes current, checking administrator accounts, confirming backups are running, and reviewing configuration. Out-of-date software is the most common way a small business website gets compromised, and it is entirely preventable. Where relevant, development practices take recognised guidance from organisations such as OWASP and the UK National Cyber Security Centre into consideration.
Standards and guidance this work follows
Not a certification claim. These are the published references the work is measured against, so the decisions are somebody else's tested thinking rather than only mine.
National Cyber Security Centre
UK government guidance on small business security, account protection, device management and backups. Used as the reference point for what good practice looks like.
OWASP
The Open Worldwide Application Security Project. Its guidance on authentication, access control, input validation, session handling and safe error messages informs how anything with a login or a form is built.
Information Commissioner’s Office
UK data protection guidance. Shapes what a form asks for, how long information is kept, what a privacy notice says, and how cookies are handled.
Following recognised guidance is not the same as holding an independent certification, and none is claimed here.
How it works
Look at the site
What state it is in, what is out of date, and what needs doing first.
Agree what is covered
What is included each month, and what would be quoted separately. Written down.
Bring it up to date
Updates, backups and security configuration sorted at the start.
Monthly from then
Updates, checks and monitoring, plus the small changes you need.
Pricing
E-commerce Care
From £56.95/month
- Everything in Website Care
- WooCommerce updates
- Store and checkout checks
- Payment integration checks
- Closer security monitoring
- Technical maintenance
Maintenance limits are set out in writing before you sign up: what counts as a small change, and what would be quoted as a separate piece of work. Nobody benefits from that being vague.
Prices shown are starting prices. Final pricing depends on project requirements, functionality, complexity, integrations and third-party services. A clear quotation is provided before work begins.
Common questions
What does website maintenance include?
Hosting, updates to WordPress and its plugins and theme, backups, security checks, uptime monitoring and small changes. The exact limits are agreed in writing beforehand.
Do I need it?
If nobody is currently applying updates, yes, and more urgently than most people realise. Out-of-date plugins are how the large majority of small business sites get compromised.
What counts as a small change?
Text edits, swapping an image, adding a page section, updating opening hours. Building a new feature would be quoted separately, and you get told which it is before it is done.
Do you maintain sites you did not build?
Usually yes, after a look at what state it is in. Occasionally a site is in poor enough condition that fixing it first is the honest recommendation.
Can I cancel?
Yes. You own the site and it goes with you.
Related services
When was your site last updated?
If you are not sure, that is usually an answer in itself. Happy to take a look and tell you where it stands.